What You Can Expect

Above all, you can expect a friendly, professional and quality-driven experience with Primary Painting.

1. A Consultation
   Primary Painting offers a complete, hassle free painting experience. All jobs start with a thorough consultation during which you will be informed of various options that are available. Simply leaving an estimate in a mailbox or under a welcome mat is never an option. Each job is completely different from the one that preceded it, and is treated as such.

   During the initial consultation we will walk around your home, explain any problem areas, and will inquire about your concerns or questions. At this time you will also be informed about the materials we will apply to your home. Primary Painting uses only top quality tools and materials, ensuring that your home withstands the elements and continues to look its best for years to come.

2. Paint Colors
   Many of our paint jobs are single coat repaints of the same color.  Color selection can be an intimidating process and trying to determine what color to paint your entire home based on a color chip can seem impossible. To help you through this process here are our Primary suggestions.

   Walk or drive through your neighborhood or nearby neighborhoods and look at houses to determine what color schemes you like. If you find a house that has colors you like, ask the homeowner what colors they have on their home. Since you will have seen the colors on a large scale, this is by far the best way to know you will enjoy the color on your home.

   Once you find a color you like, buy a quart of it to take home and sample it. Apply one coat and allow a few hours drying time, then apply a second coat. Remember, ALL color changes will require two coats of paint, so your first coat will not be an accurate indication of the finished product.

   Please remember, color selection is the customer's responsibility. If your colors must be approved by governing homeowners associations, please have this completed prior to our arrival. UNFORTUNATELY, WE CANNOT SELECT COLORS FOR YOU!

3. Job Preparation
   Look at any freshly painted home from the street and you may believe that the contractor did a "good" job. Never settle for a "good" job! The difference between a "good" job and a Primary Painting job lies under the surface! The preparation when refinishing a home is what will guarantee your home holds up years from now.

   We start every job by powerwashing all surfaces to be painted, siding, trim and the deck if applicable. Regardless of whether or not your home appears clean, we must powerwash all surfaces to ensure a Primary job. Powerwashing removes all mildew and chalking paint that may prohibit paint from properly adhering to the substrate.

   Our uniformed professionals will begin your Primary Painting job by caulking ALL joints and cracks. We caulk all expansion joints (areas where siding meets siding), trim boards and window frames -- not just those that appear to need it. Not caulking all joints will leave your home suspect to premature weathering in the future. Nail holes are ruinous! Every nail hole serves as a bucket, trapping moisture which will lead to water damage. Water builds up in the nail holes and expands to create MAJOR PROBLEMS! We fill ALL nail holes using painter's putty. The painter's putty dries to form an impenetrable barrier against the elements.

   Any areas of chipping/flaking paint must be sanded prior to painting. Simply recoating surfaces with flaking paint will only temporarily mask the problem. The proper way to deal with chipping paint is to sand down all surfaces to bare wood. Any surface that has bare wood exposed must be primed prior to painting to ensure proper adhesion. Once bare, all surfaces are recoated using a latex primer.

   You take great pride in your home and the landscaping around it. Protecting your plants and unpainted surfaces is our Primary concern! A Primary job means that before painting we will cover ALL unpainted surfaces (shingles, landscaping, deck, concrete, etc). We also remove all street numbers, doorbells, brass kick plates, doorknockers, light fixtures, shutters and downspouts to ensure a complete paint job.

4. Painting
   The first step when painting is to coat all of the siding on the home. Upon completion of the siding, we will go around your home a second time and paint all window frames, trim boards, fascia boards, overhangs, gutters and downspouts. After completing all siding and trim, we will go around your home a third time to ensure that all windows have been cleaned and there are no drips or missed areas.

   Once we complete our short list of touch ups, your operations manager will meet with you and give you the opportunity to inspect the completed project for yourself. This is what is known as the final walk-through. It serves as your peace of mind, so don't hesitate to ask any questions. We'll address all of your concerns. If it helps for you to use binoculars or to open all windows from the inside, we encourage you to take those steps. Compose a punch list; leave notes, anything that will help us to exceed your expectations. A Primary paint job is never complete until you say it is!